Creating a Consistent Brand Voice Across Social Media
In today’s digital world, social media is not just a platform for sharing content. It’s an essential space for brands to connect with their audience. When it comes to maintaining a strong social media presence, businesses today face the challenge of maintaining a consistent brand voice across various platforms. Whether you’re a small business or […]
How to Build a Business Portfolio That Attracts Clients
A well-crafted and compelling business portfolio is one of the most powerful tools you can have in today’s competitive market. It serves as a comprehensive collection of all your business investments, such as products and services you offer as well as the strategies and tactics used to achieve success. It is also your chance to […]
Understanding and Improving Your Customer Touchpoints
As a social media manager, it’s important to understand that every interaction a customer has with your brand contributes to their overall perception of you. Whether it’s through your latest Instagram post, a customer review, or your website, these interactions are known as customer touchpoints and getting them right can make all the difference in […]
Developing a Client Onboarding Process: A Stress-Free Process to Bringing on New Clients
The client onboarding process provides the necessary resources for clients to work with your business. It also increases the likelihood of new clients becoming satisfied and long-term clients and/or customers. The onboarding process outlines a communication plan and answers any and all questions that may arise. A streamlined onboarding process is important for efficient communication, […]
Building Your Brand: What You Need to Know When Making Your Brand
Branding is one of the most important aspects of any business, large or small. Building your brand is more than just a catchphrase, style choice, or blend of colors (aka logo). It includes everything you do, or claim to do, as a business. To put it simply, your brand is your promise to your clients […]